Privacy Policy

Last updated: June 30, 2026
Effective date: June 30, 2026

1.0 Introduction

HBJ Global Solutions, LLC, operating as HBJ Global (hereafter referred to as HBJ Global, HBJ Global Solutions, we, us, or our), is a Computer Systems Design and Related Services firm headquartered at 26631 La Sierra Dr, Mission Viejo, CA 92691-6128, United States. We are committed to protecting the privacy and security of the personal information we collect, process, and store.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hbjglobal.mom (the Site), engage with our services, or otherwise interact with us. By using the Site, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the Site immediately.

This policy is designed to comply with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the European Union’s General Data Protection Regulation (GDPR), to the extent they apply to our operations.

2.0 Information We Collect

We collect several categories of information to provide and improve our services. These categories include:

2.1 Information You Provide Directly

  • Contact Information: Full name, email address, phone number, company name, and job title when you fill out our contact form, request a consultation, or subscribe to communications.
  • Project Information: Details about your technology needs, infrastructure setup, and business requirements that you share when engaging our services.
  • Communication Records: The content of emails, contact form submissions, and other correspondence you send to us.

2.2 Information Collected Automatically

  • Usage Data: IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, time spent on pages, and other diagnostic data.
  • Device Information: Device type, screen resolution, language preferences, and unique device identifiers.
  • Cookies and Similar Technologies: As described in Section 6.0, we use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze Site usage.

2.3 Information from Third Parties

  • Service Providers: Data from analytics providers, hosting services, and other vendors who assist in operating our Site and delivering our services.
  • Public Sources: Business contact information from publicly available databases and professional networking platforms.

3.0 How We Use Your Information

HBJ Global uses the information we collect for the following purposes:

  • Service Delivery: To respond to inquiries, provide consulting and systems design services, and fulfill contractual obligations.
  • Communication: To send service-related communications, respond to your requests, and provide updates about our offerings (with your consent where required).
  • Site Improvement: To analyze usage patterns, diagnose technical issues, and enhance the functionality and user experience of our Site.
  • Security: To detect, prevent, and address fraud, unauthorized access, and other harmful or illegal activities.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
  • Business Operations: To manage our business relationships, process payments, maintain records, and conduct internal audits.

4.0 Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland, our legal bases for processing personal data under GDPR include:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., receiving marketing communications).
  • Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services and securing our Site, provided those interests are not overridden by your data protection rights.
  • Legal Obligation: Processing is necessary to comply with a legal or regulatory obligation to which we are subject.

5.0 Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, including website hosting, analytics, email delivery, and customer support. These providers are contractually bound to protect your data and use it only as directed by us.
  • Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • Legal Requirements: When required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, and that of our clients or the public.
  • With Your Consent: In any other circumstance with your explicit, informed consent.

6.0 Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and understand how you interact with our content. This helps us provide a better experience and improve our Site.

Types of cookies we use:

  • Essential Cookies: Necessary for the Site to function properly. These cannot be disabled in our systems.
  • Analytics Cookies: Help us understand how visitors engage with the Site by collecting and reporting information anonymously.
  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our Site.

7.0 Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the nature of the data and the purpose of processing:

  • Contact Form Submissions: Retained for up to 3 years from the date of last correspondence to maintain continuity in client relationships.
  • Service Engagement Data: Retained for the duration of the client relationship plus 7 years to comply with tax and legal obligations.
  • Analytics Data: Anonymized after 26 months and retained in aggregate form indefinitely.

When personal data is no longer needed, we securely delete or anonymize it using industry-standard methods.

8.0 Data Security

HBJ Global implements appropriate technical and organizational measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS 1.3
  • Encryption of data at rest using AES-256
  • Role-based access controls and multi-factor authentication
  • Regular security assessments and penetration testing
  • Employee training on data protection and confidentiality
  • Incident response and breach notification procedures

However, no method of electronic storage or transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

9.0 Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

9.1 GDPR Rights (EEA, UK, Switzerland residents)

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal data under certain circumstances.
  • Right to Restriction: Request limitation of how we process your data in specific situations.
  • Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Rights Regarding Automated Decision-Making: Not to be subject to decisions based solely on automated processing that produce legal effects concerning you.

9.2 CCPA/CPRA Rights (California residents)

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you in the preceding 12 months.
  • Right to Delete: Request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt-Out: We do not sell or share personal information as defined under CCPA. Should this change, you will be notified and provided an opt-out mechanism.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using the details in Section 14.0. We will respond to verifiable requests within the timeframe required by applicable law (30 days under CCPA, one month under GDPR, extendable by two additional months for complex requests). We may need to verify your identity before processing your request.

10.0 International Data Transfers

HBJ Global is headquartered in the United States, and your information may be transferred to and processed on servers located in the United States or other countries where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence.

When we transfer personal data across borders, we implement appropriate safeguards in accordance with applicable law, including:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Data Processing Agreements that include adequate privacy and security commitments
  • Assessment of the legal framework in the destination country to ensure your data receives an equivalent level of protection

11.0 Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect, use, or disclose personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16 without verifiable parental consent, we will take prompt steps to delete that information from our records. If you believe a child under 16 has provided us with personal data, please contact us immediately using the details in Section 14.0.

12.0 Third-Party Links

Our Site may contain links to third-party websites, plugins, and applications that are not owned or controlled by HBJ Global. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policy of every site you visit before providing any personal information.

13.0 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will:

  • Post the revised policy on this page with an updated effective date
  • Provide a prominent notice on our Site for a reasonable period before the changes take effect
  • Notify you directly via email if the changes significantly affect how we use your previously collected personal data

Your continued use of the Site after the effective date of any revised policy constitutes your acknowledgment and acceptance of the changes. We encourage you to review this Privacy Policy periodically.

14.0 Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

HBJ Global Solutions, LLC
Attn: Data Privacy Officer
26631 La Sierra Dr
Mission Viejo, CA 92691-6128
United States

Email: service@hbjglobal.mom
Phone: +1 712 693 8662

If you are located in the EEA or UK and believe we have not adequately resolved your concern, you have the right to lodge a complaint with your local supervisory authority.